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A Wide Range of Retail, Banking & Franchise Services

Horizon River leverages technology to solve business problems, improve operations and improve financial performance through cost structuring and savings. Our Application Development, Infrastructure and Security Experts provide big IT services with boutique, personalized service throughout the United States.

Financial Services

Financial Services

Retail banks and private equity firms are changing the way they serve their customers by implementing modern technology infrastructure behind the scenes, as well as creating a rich customer experience in their storefronts and branches with connected digital displays and more that rely on secure, responsive networks. At Horizon River, we understand the unique needs of the financial services industry and provide the IT infrastructure, networking, security monitoring and support you need to help you scale your business more efficiently and cost effectively. We can optimize your existing network or design and deploy a customized solution to help you build your branch of the future to better serve your customers. The Financial Services Challenge Many retail bank branches don’t have their own IT resources in house and even in the biggest banks, there often isn’t enough IT staff on hand to cover every branch location. We can help you integrate and standardize all of your technology platforms, providing secure connectivity to your branches. We then monitor and maintain that connectivity, ensuring that critical client information is always accessible and secure. At Horizon River, we provide the resources and expertise to help you optimize your existing network and scale your business – all at an affordable price. How Horizon River Can Help In the financial services industry – whether you are a bank with five branches or 5,000 – Horizon River can extend the reach of your current IT resources exponentially by monitoring your network and dispatching technicians to quickly fix problems in the field. Our solution architects work with key stakeholders to design unique solutions that address your bank’s individual needs. Whether you need help in the Plan, Build, or Run phases of the technology lifecycle, Horizon River has the experienced team to deliver immediate results. Infrastructure Services Horizon River provides the reliable, modern, standardized technology infrastructure you need at an affordable price. Our best-in-class solutions will increase your organization’s overall security, efficiency and performance and will protect your customers’ data through strong networks that include monitoring services to identify security threats. Whatever your technology needs are – from networks to digital displays – Horizon River can help define your requirements and design a solution to help you reach your goals. Financial Services Features • Bandwidth Procurement and Optimization • Consulting Services • Cloud Services • Break Fix/Field Services • Data Center Services • Network Architecture Design and Deployment • Network Management • Network Operations Center (NOC) • Security Operations Center (SOC) • Telecom Procurement and Management • Universal Service Desk Support Center We offer around-the-clock monitoring and support to make sure your network is always secure. Our Network and Security Operations Centers provide 24/7 monitoring of your network to ensure any issues are resolved promptly, often before you are even aware of the problem. Customized Solutions Horizon River can build a network for you from scratch to support the connected infrastructure in your corporate and branch locations. This includes your teller, customer management and back office applications, ATM and security systems, as well as digital signage displays. Once we implement the solution, we then monitor your existing network for availability, performance, and security breaches. When issues are detected, we provide field technician services to quickly resolve and restore service. We will listen to your challenges and design a customized IT solution to support your business goals. Consulting Services We take inventory of your existing technology and help you integrate and rationalize your networks following a merger or acquisition. Our team of strategic consultants understands the financial services industry and can build, operate and support your IT needs from planning through implementation and beyond. What Makes Us Different? At Horizon River, we provide world-class expertise at an affordable price. We have a lot of big bank experience in a small shop and are a scalable, boutique-size business that can provide dedicated resources and get things done fast. Our expertise in the financial services sector runs deep. Members of our C-suite and advisory board bring close to 100 years of combined experience in retail banking, investment banking, private equity, mergers and acquisitions, hedge funds, structured finance and more. Unlike some other consulting firms, with Horizon River, you always have a C-level executive on hand, dedicated to managing and driving your project and empowered to make important decisions. Our team of experts specializes in network architecture and engineering, hardware and software selection and procurement, information security, remote tech support and network and security monitoring. We are proudly minority-owned, self-perform our projects, and use internal resources to staff our service desks. Contact us today at (877) 727-1222 or visit us online at www.horizonriver.com to learn more about how Horizon River Technologies can help you. ...

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Healthcare

Healthcare

Whether you are involved in direct patient care, revenue cycle management, insurance and risk or private equity, reliable technology is mission critical to all healthcare enterprises. Access to information must be quick, seamless and transparent or it can impact overall operations and patient care. At Horizon River, we understand the unique technology needs of the healthcare industry and provide the IT infrastructure, support and expertise you need to better run your business and care for your patients. The Healthcare Challenge Healthcare technology systems must work together seamlessly and connected devices – from smartphones and tablets to patient monitoring systems and electronic health records – must be secure. Any breach could jeopardize the security of proprietary patient information. Additionally, as healthcare enterprises grow through mergers and acquisitions, organizations are left to deal with multiple disparate technologies. Most organizations simply don’t have the in-house IT resources to optimize, standardize, integrate or secure these platforms. Horizon River adds value by providing healthcare leaders and investors with data and visibility into their operations that will allow them to establish and meet metrics while realizing synergies, eliminating redundancy, and driving efficiency. How Horizon River Can Help Horizon River helps organizations evaluate, integrate and standardize their technology platforms to drive efficiency, improve quality and ultimately reduce costs while increasing patient and referring physician satisfaction. Infrastructure Services Horizon River can optimize, monitor and secure your existing network or design and deploy a customized solution just for you. Application Development and Deployment Digital transformation is the next step in healthcare. Our team of engineers will build, manage and support a customized solution for your organization including applications for smart phones and computers, custom databases and much more. Innovative, controlled, and secure digital transformation design, planning and execution are our hallmark in healthcare. Consulting Services Our team of solutions, security, engineering and operations experts are here to support you and your team. We offer a collaborative approach that will help you achieve your goals, optimize operations and solve your business problems. We are here to offer creative and cost-effective solutions and execute for your patients, referring physicians and employees. Healthcare Features • Application Deployment and Development • Bandwidth Procurement and Optimization • Consulting Services • Cloud Services • Break Fix/Field Services • Data Center Services • Network Architecture Design and Deployment • Network Management • Network Operations Center (NOC) • Security Operations Center (SOC) • Telecom Procurement and Management • Universal Service Desk Support Center We offer around-the-clock monitoring and support to make sure your systems and data are always up, optimized and secure. Our Network and Security Operations Centers provide 24/7 monitoring of your network, systems devices and data to ensure the efficiency and integrity of your operations. What Makes Us Different? We are lean, agile and responsive on short notice. Our healthcare expertise runs deep. Members of our C-suite and advisory board have over 100 years of combined experience in practice management, physician services, application development and more. Our operations and implementation teams have managed IT services for large practices, small groups and hospitals across North America. Diversity is our strength. Our retail and franchise expertise has a direct and meaningful impact on healthcare operations. We are proudly minority-owned, self-perform our own projects, and use internal resources to staff our service desks. Our team ranges in age from their twenties to their sixties, blending a cutting-edge approach with a seasoned and mature gravitas that fits well together in the world of healthcare technology. Contact us today at (877) 727-1222 or visit us online at www.horizonriver.com to learn more about how Horizon River Technologies can help you. ...

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Restaurants

Restaurants

For restaurant franchises, increased bandwidth, newer infrastructure, and more secure payment processing services are critical to improving performance and profitability. At Horizon River, our goal is to get your franchisees out of the IT and Help Desk business. We understand the challenges faced by the restaurant industry and provide the IT infrastructure, support and expertise you need so that you can focus on running a profitable business and better serving your customers. The Restaurant Challenge In the restaurant industry, point of sale and other back of house systems must all seamlessly work together. Networks must be reliable and secure to keep the business running smoothly and to protect customer data. Despite the importance of secure and reliable technology, individually-owned restaurant franchises don’t always share the same technology strategy. Many have sub-optimized internet connectivity to power modern marketing initiatives and lack the time and in-house IT expertise to fix their technologies when something goes wrong. In some cases, franchisors may be unaware of the technology investments being made by their franchisees and there is little or no standardization resulting in multiple, disparate technologies across franchise locations. Many franchises also underinvest in IT and operate with out-of-date equipment, polices and procedures. How Horizon River Can Help Horizon River helps restaurant franchises evaluate, integrate and standardize their technology platforms to drive efficiency, performance and profitability. Infrastructure Services Horizon River can optimize, monitor and support your existing network, or design and deploy a customized solution just for you. We partner with leading hardware and software suppliers and provide the implementation and support services you need to improve IT performance and mitigate security threats. Consulting Services Horizon River can help you transform your restaurants by taking inventory of your existing technology across all franchise locations and developing a standardization strategy. We will make sure you aren’t paying for equipment and services you don’t need and can help you negotiate the best possible pricing on any new equipment. Restaurant Features • Application Deployment and Development • Bandwidth Procurement and Optimization • Consulting Services • Cloud Services • Break Fix/Field Services • Data Center Services • Network Architecture Design and Deployment • Network Management • Network Operations Center (NOC) • Security Operations Center (SOC) • Telecom Procurement and Management • Universal Service Desk Support Center We offer around-the-clock monitoring and support to make sure your network is always secure. Our Network and Security Operations Centers provide 24/7 monitoring of your network to ensure any issues are resolved promptly, often before you are even aware of the problem. What Makes Us Different? We are a scalable boutique organization that can provide dedicated resources and get things done fast. We are hands-on and agile and can quickly deploy solutions to multiple locations. Our expertise in the restaurant industry runs deep. Unlike some consulting firms, with Horizon River, you always have a C-level executive on hand, dedicated to managing and driving your project and empowered to make important decisions. Our team of experts specializes in applications development, database creation and management, network architecture and engineering, hardware and software selection and procurement, information security, remote tech support and network and security monitoring. We are proudly minority-owned, self-perform our projects, and use internal resources to staff our service desks. Contact us today at (877) 727-1222 or visit us online at www.horizonriver.com to learn more about how Horizon River Technologies can help you. ...

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Retail

Retail

For retail businesses, cutting-edge technology and infrastructure, increased bandwidth, improved insight into customer behaviors and newer and more secure payment processing services are all critically important to improving performance. At Horizon River, our goal is to get your franchisees out of the IT and Help Desk business. We understand the challenges faced by retail businesses and provide the IT infrastructure, support and expertise you need so that you can focus on running a profitable business and better serving your customers. The Retail Challenge In the retail industry, point of sale and other back of house systems must all seamlessly work together. Networks must be reliable and secure to keep the business running smoothly and to protect customer data. Despite the importance of technology to retail businesses, individually-owned franchises don’t always share the same technology strategy. Many have sub-optimized internet connectivity to power modern marketing initiatives and lack the time and in-house IT expertise to fix their technologies when something goes wrong. In some cases, franchisors may be unaware of the technology investments being made by their franchisees and there is little or no standardization, resulting in multiple, disparate technologies across franchise locations. Many franchises also underinvest in IT, leaving them with out-of-date equipment, polices and procedures. How Horizon River Can Help Horizon River helps retail businesses evaluate, integrate and standardize their technology platforms to drive efficiency, as well as gain greater insight into customer behaviors. Infrastructure Services Horizon River can optimize, monitor and support your existing network, or design and deploy a customized solution just for you. We partner with leading hardware and software suppliers and provide the implementation and support services you need to improve IT performance and mitigate risks. Customer Data Analytics We can help you implement the strategies and technologies you need to gain valuable insights into your existing and future customers’ behaviors through passive information gathering and customer opt-in opportunities. Horizon River helps you capture and analyze this valuable data to create targeted marketing strategies that will ultimately drive business to your stores. Consulting Services Horizon River helps you transform your retail businesses by taking inventory of your existing technology across all franchise locations and developing a standardization strategy. We will make sure you aren’t paying for equipment and services you don’t need and can help you negotiate the best possible pricing on any new equipment. Retail Features • Application Deployment and Development • Bandwidth Procurement and Optimization • Consulting Services • Cloud Services • Break Fix/Field Services • Data Center Services • Network Architecture Design and Deployment • Network Management • Network Operations Center (NOC) • Security Operations Center (SOC) • Telecom Procurement and Management • Universal Service Desk Support Center We offer around-the-clock monitoring and support to make sure your network is always secure. Our Network and Security Operations Centers provide 24/7 monitoring of your network to ensure any issues are resolved promptly, often before you are even aware of the problem. What Makes Us Different? We are a scalable boutique organization that can provide dedicated resources and get things done fast. We are hands-on and agile and can quickly deploy solutions to multiple locations. Our expertise in the retail industry runs deep. Unlike some consulting firms, with Horizon River, you always have a C-level executive on hand, dedicated to managing and driving your project and empowered to make important decisions. Our team of experts specializes in applications development, database creation and management, network architecture and engineering, hardware and software selection and procurement, information security, remote tech support and network and security monitoring. We are proudly minority-owned, self-perform our projects, and use internal resources to staff our service desks. Contact us today at (877) 727-1222 or visit us online at www.horizonriver.com to learn more about how Horizon River Technologies can help you. ...

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