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A Wide Range of Retail, Banking & Franchise Services

Horizon River leverages technology to solve business problems, improve operations and improve financial performance through cost structuring and savings. Our Application Development, Infrastructure and Security Experts provide big IT services with boutique, personalized service throughout the United States.

Financial Services

Financial Services

Retail banks and private equity firms are changing the way they serve their customers by implementing modern technology infrastructure behind the scenes, as well as creating a rich customer experience in their storefronts and branches with connected digital displays and more that rely on secure, responsive networks. At the same time, many retail bank branches don’t have their own IT resources in house and even in the biggest banks, there often isn’t enough IT staff on hand to cover every branch location. At Horizon River, we understand the unique needs of the financial services industry. We provide the IT infrastructure, networking, security monitoring and support you need to help you optimize your existing network and scale your business – all at an affordable price. We provide secure connectivity to your branches and extend the reach of your current IT resources exponentially by monitoring your network and dispatching technicians to quickly fix problems in the field.   Whether you need help in the Plan, Build, or Run phases of the technology lifecycle, Horizon River has the experienced team to deliver immediate results. Infrastructure Services Our best in class solutions will increase your organization’s overall security, efficiency and performance and will protect your customers’ data through strong networks that include monitoring services to identify security threats. Support Center We offer around-the-clock monitoring and support services to ensure that your networks are always secure. Our Network and Security Operations Centers provide 24/7 monitoring of your network to resolve problems promptly, often before you are even aware of the problem. Customized Solutions Horizon River can build a network for you from scratch to support the connected infrastructure in your corporate and branch locations. This includes your teller, customer management and back office applications, ATM and security systems, as well as digital signage displays. Once we implement the solution, we then monitor your existing network for availability, performance, and security breaches. Consulting Services We take inventory of your existing technology and help you integrate and rationalize your networks following a merger or acquisition. What Makes Us Different? Our expertise in the financial services sector runs deep. Members of our C-suite and advisory board bring close to 100 years of combined experience in retail banking, investment banking, private equity, mergers and acquisitions, hedge funds, structured finance and more. Our team of experts specializes in network architecture and engineering, hardware and software selection and procurement, information security, remote tech support and network and security monitoring. We are proudly minority owned, perform all of our own work and use internal resources to staff our service desk. ...

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Healthcare

Healthcare

Whether you are a physician-owned hospital, urgent care center, medical practice or even a large national health system, reliable technology is mission critical. Electronic medical records, scheduling and other systems must seamlessly work together and connected devices – from smartphones and tablets to electronic monitoring – must be secure. Any breach could jeopardize the security of proprietary patient information. Additionally, as healthcare systems grow organically and through mergers and acquisitions, organizations are left to deal with multiple disparate technologies. Most organizations simply don’t have the in-house IT expertise or bandwidth to standardize these platforms. Application Deployment and Development Bandwidth Procurement and Optimization Consulting Services Cloud Services Break Fix/Field Services Data Center Services Network Architecture Design and Deployment Network Management Network Operations Center (NOC) Security Operations Center (SOC) Telecom Procurement and Management Universal Service Desk At Horizon River, we understand the unique technology needs of the healthcare industry and provide the IT infrastructure, support and expertise you need to better run your business and care for your patients.   Horizon River helps organizations evaluate, integrate and standardize their technology platforms to drive efficiency, improve quality and ultimately reduce costs while increasing patient and referring physician satisfaction. Infrastructure Services We will optimize, monitor and secure your existing network or design and deploy a customized solution just for you. Application Development and Deployment Our team of engineers will build, manage and support a proprietary solution for your organization including applications for smart phones, computer applications, custom databases and much more. Consulting Services We take inventory of your existing technology such as data lines and devices before the sale to ensure that you are not paying for things you don’t need. Our team of experts can also help you integrate and optimize technology after an acquisition. Support Center We offer around-the-clock monitoring and support to make sure your records are always secure. Our Network and Security Operations Centers provide 24/7 monitoring of your network to ensure any issues are resolved promptly, often before you are even aware of the problem. What Makes Us Different? Our expertise in the healthcare sector runs deep. Members of our C-suite and advisory board have close to 100 years of combined experience in practice management, physician services, radiology operations, application development and more. Our team of experts specializes in applications development, database creation and management, network architecture and engineering, hardware and software selection and procurement, information security, remote tech support and network and security monitoring. We are proudly minority-owned, perform all of our own work and use internal resources to staff our service desk. ...

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Restaurants

Restaurants

For restaurant franchises, increased bandwidth and newer and more secure infrastructure and payment processing services are critical to improving performance and profitability. At Horizon River, our goal is to get your franchisees out of the IT and Help Desk business. We understand the challenges faced by the restaurant industry and provide the IT infrastructure, support and expertise you need so that you can focus on running a profitable business and better serving your customers. The Restaurant Challenge In the restaurant industry, point of sale and other back of house systems must all seamlessly work together. Networks must be reliable and secure to keep the business running smoothly and to protect customer data. Despite the importance of secure and reliable technology, individually owned restaurant franchises don’t always share the same technology strategy. Many have sub-optimized internet connectivity to power modern marketing initiatives and lack the bandwidth and in-house IT expertise to support their technologies when something goes wrong. In some cases, franchisors are unaware of the technology investments being made by their franchisees and there is often little or no standardization, resulting in multiple, disparate technologies spread across store locations. Many franchises also underinvest in IT, resulting in out-of-date equipment, polices and procedures. How Horizon River Can Help Horizon River helps restaurant franchises evaluate, integrate and standardize their technology platforms to drive efficiency, performance and profitability. Infrastructure Services Horizon River will optimize, monitor and support your existing network or design and deploy a customized solution just for you. We partner with leading technology vendors and provide the implementation and support services you need to improve IT performance and quickly respond to security threats. Consulting Services Horizon River helps you transform your restaurants by taking inventory of your existing technology investments across all franchise locations and designing a standardization strategy. We will make sure you aren’t paying for equipment and services you don’t need and can help you negotiate the best possible pricing. Restaurant Features Application Deployment and Development Bandwidth Procurement and Optimization (keep?) Consulting Services Cloud Services Break Fix/Field Services Data Center Services Network Architecture Design and Deployment Network Management Network Operations Center (NOC) Security Operations Center (SOC) Telecom Procurement and Management (keep?) Universal Service Desk Support Center We offer around-the-clock monitoring and support to make sure your network is always secure. Our Network and Security Operations Centers provide 24/7 monitoring of your network to ensure any issues are resolved promptly, often before you are even aware of the problem. What Makes Us Different? Unlike the big consulting firms, we are a scalable boutique organization that can get things done fast. We are hands-on and agile and can quickly deploy solutions to multiple locations. Our expertise in the restaurant industry runs deep. We partner with leading technology vendors and provide the implementation and support services you need. With Horizon River, you always have a C-level executive on hand, dedicated to managing and driving your project and empowered to make important decisions. Our team of experts specializes in applications development, database creation and management, network architecture and engineering, hardware and software selection and procurement, information security, remote tech support and network and security monitoring. We are proudly minority-owned, perform all of our own work and use internal resources to staff our service desk. ...

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Retail

Retail

For retail businesses, cutting-edge technology and infrastructure, increased bandwidth, insight into customer behaviors and newer and more secure payment processing services are all critically important to improving the performance of franchises. At Horizon River, our goal is to get your franchisees out of the IT and Help Desk business. We understand the challenges faced by retail businesses and provide the IT infrastructure, support and expertise you need so that you can focus on running a profitable business and better serving your customers. The Retail Challenge In the retail industry, point of sale and other back of house systems must all seamlessly work together. Networks must be reliable and secure to keep the business running smoothly and to protect customer data. Despite the importance of technology to retail businesses, individually owned franchises don’t always share the same technology strategy. Many have sub-optimized internet connectivity to power modern marketing initiatives and lack the bandwidth and in-house IT expertise to support their technologies when something goes wrong. In some cases, franchisors are unaware of the technology investments being made by their franchisees and there is often little or no standardization, resulting in multiple, disparate technologies spread across store locations. Most franchises also underinvest in IT, leaving them with out-of-date equipment, polices and procedures as a result. How Horizon River Can Help Horizon River helps retail businesses evaluate, integrate and standardize their technology platforms to drive efficiency, as well as gain greater insight into customer behaviors. Infrastructure Services Horizon River will optimize, monitor and support your existing network or design and deploy a customized solution just for you. We partner with leading technology vendors and provide the implementation and support services you need to improve IT performance and quickly respond to security threats. Customer Data Analytics We can help you implement the strategies and technologies you need to gain valuable insights into your existing and future customers’ behaviors through passive information gathering and customer opt-in opportunities. Horizon River helps you capture and analyze this valuable data to create targeted marketing strategies that will ultimately drive business to your stores. Consulting Services Horizon River helps you transform your retail businesses by taking inventory of your existing technology investments across all franchise locations and designing a standardization strategy. We will make sure you aren’t paying for equipment and services you don’t need and can help you negotiate the best possible pricing. Retail Features Application Deployment and Development Bandwidth Procurement and Optimization (keep?) Consulting Services Cloud Services Break Fix/Field Services Data Center Services Network Architecture Design and Deployment Network Management Network Operations Center (NOC) Security Operations Center (SOC) Telecom Procurement and Management (keep?) Universal Service Desk Support Center We offer around-the-clock monitoring and support to make sure your network is always secure. Our Network and Security Operations Centers provide 24/7 monitoring of your network to ensure any issues are resolved promptly, often before you are even aware of the problem. What Makes Us Different? Unlike the big consulting firms, we are a scalable boutique organization that can get things done fast. We are hands-on and agile and can quickly deploy solutions to multiple locations. Our expertise in the retail industry runs deep. We partner with leading technology vendors and provide the implementation and support services you need. With Horizon River, you always have a C-level executive on hand, dedicated to managing and driving your project and empowered to make important decisions. Our team of experts specializes in applications development, database creation and management, network architecture and engineering, hardware and software selection and procurement, information security, remote tech support and network and security monitoring. We are proudly minority-owned, perform all of our own work and use internal resources to staff our service desk. ...

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