--- title: Field Support Services description: Horizon River will dispatch skilled technicians to your business location anywhere in the US. Our technician know your business, and restore service quick. --- - [![Horizon River](https://www.horizonriver.com/hubfs/Horizon_River_February2020%20Theme/Images/logo.png)](https://www.horizonriver.com/?hsLang=en) - [6495 Shiloh Rd NE, Suite 400, Alpharetta, Georgia 30005](https://www.google.com/maps?m&hl=en&gl=US&mapclient=embed&q=6495+Shiloh+Rd+NE+,+Alpharetta+Georgia) - [sales@horizonriver.com](mailto:sales@horizonriver.com) - [(404) 662-2216](tel:(404)%20662-2216) ##### [Maximizing business through technology.](https://www.horizonriver.com/?hsLang=en) - [HOME](https://www.horizonriver.com) - WHO WE ARE - [Our Mission](https://www.horizonriver.com/pages/ourmission) - [Careers](https://www.horizonriver.com/careers) - [OUR SERVICES](https://www.horizonriver.com/services) - [Wired Internet](https://www.horizonriver.com/service/wiredinternet) - [Wireless Internet](https://www.horizonriver.com/service/wirelessinternet) - [Network Hardware](https://www.horizonriver.com/service/hardware) - [24x7 Network Availability](https://www.horizonriver.com/service/netoperations) - [24x7 Security Operations Center](https://www.horizonriver.com/service/secoperations) - [Field Support](https://www.horizonriver.com/service/fieldservices) - [Customer Portal](https://www.horizonriver.com/service/customerportal) - [Consulting Services](https://www.horizonriver.com/service/due-diligence) - [INDUSTRIES](https://www.horizonriver.com/industries) - [Retail](https://www.horizonriver.com/industry/retail) - [Restaurants](https://www.horizonriver.com/industry/restaurants) - [Healthcare](https://www.horizonriver.com/industry/healthcare) - [Financial Services](https://www.horizonriver.com/industry/financial-services) - [PARTNERS](https://www.horizonriver.com/partners) - [CONTACT US](https://www.horizonriver.com/contact) - [![Horizon River](https://www.horizonriver.com/hubfs/Horizon_River_February2020%20Theme/Images/logo.png)](https://www.horizonriver.com/?hsLang=en) - [6495 Shiloh Rd NE, Suite 400, Alpharetta, Georgia 30005](https://www.google.com/maps?m&hl=en&gl=US&mapclient=embed&q=6495+Shiloh+Rd+NE+,+Alpharetta+Georgia) - [sales@horizonriver.com](mailto:sales@horizonriver.com) - [(404) 662-2216](tel:(404)%20662-2216) - [HOME](https://www.horizonriver.com) - WHO WE ARE - [Our Mission](https://www.horizonriver.com/pages/ourmission) - [Careers](https://www.horizonriver.com/careers) - [OUR SERVICES](https://www.horizonriver.com/services) - [Wired Internet](https://www.horizonriver.com/service/wiredinternet) - [Wireless Internet](https://www.horizonriver.com/service/wirelessinternet) - [Network Hardware](https://www.horizonriver.com/service/hardware) - [24x7 Network Availability](https://www.horizonriver.com/service/netoperations) - [24x7 Security Operations Center](https://www.horizonriver.com/service/secoperations) - [Field Support](https://www.horizonriver.com/service/fieldservices) - [Customer Portal](https://www.horizonriver.com/service/customerportal) - [Consulting Services](https://www.horizonriver.com/service/due-diligence) - [INDUSTRIES](https://www.horizonriver.com/industries) - [Retail](https://www.horizonriver.com/industry/retail) - [Restaurants](https://www.horizonriver.com/industry/restaurants) - [Healthcare](https://www.horizonriver.com/industry/healthcare) - [Financial Services](https://www.horizonriver.com/industry/financial-services) - [PARTNERS](https://www.horizonriver.com/partners) - [CONTACT US](https://www.horizonriver.com/contact) ##### Maximizing business through technology. # Field Services #### Installation, Maintenance and Support ####           Full turnkey support at any of your locations             | ![FS-1](https://www.horizonriver.com/hs-fs/hubfs/FS-1.png?width=169&height=124&name=FS-1.png)   | Provide on-site support and implementation services at all locations on demand | ![FS-2](https://www.horizonriver.com/hs-fs/hubfs/FS-2.png?width=169&height=125&name=FS-2.png)   | Nationwide ability to service all locations within 24 hours | | --- | --- | --- | --- | | ![6-NWHW](https://www.horizonriver.com/hs-fs/hubfs/6-NWHW.png?width=169&height=127&name=6-NWHW.png)   | Experienced Project Management Office | ![8-NWHW](https://www.horizonriver.com/hs-fs/hubfs/8-NWHW.png?width=169&height=126&name=8-NWHW.png)   | All equipment information accessible via our customer portal | | ![FS-5](https://www.horizonriver.com/hs-fs/hubfs/FS-5.png?width=169&height=126&name=FS-5.png)   | Break fix services include: - - Internet outages (wired and wireless) - Equipment failures + warranty replacement - Equipment relocation - Cabling repair / replacement |   |   |   [![Click Here To Learn More](https://no-cache.hubspot.com/cta/default/7002685/67bb443d-6e52-4364-ad77-bd13ac7a0bab.png)](https://cta-redirect.hubspot.com/cta/redirect/7002685/67bb443d-6e52-4364-ad77-bd13ac7a0bab) ##### About Horizon River provides service to all 50 states, Puerto Rico and can serve client interests globally as well. Just a mouse click or a phone call away, HRT can dispatch a Field Technician to any Zip Code in the United States within four hours depending on client need and service level. Our Network Operations Center (NOC) and Security Operations Center (SOC) can monitor, optimize and secure devices, networks and businesses whether they are around the corner or on the other side of the world. [read more](https://www.horizonriver.com/ctapages/about?hsLang=en) ##### Industries we serve - [Financial Services](https://www.horizonriver.com/industry/financial-services) - [Healthcare](https://www.horizonriver.com/industry/healthcare) - [Restaurants](https://www.horizonriver.com/industry/restaurants) - [Retail](https://www.horizonriver.com/industry/retail) ##### Our Services - [Wired Internet](https://www.horizonriver.com/service/wiredinternet) - [Wireless Internet](https://www.horizonriver.com/service/wirelessinternet) - [Network Hardware](https://www.horizonriver.com/service/hardware) - [24x7 Network Availability](https://www.horizonriver.com/service/netoperations) - [24x7 Security Operations](https://www.horizonriver.com/service/secoperations) - [Consulting Services](https://www.horizonriver.com/service/due-diligence) ##### Contact - [6495 Shiloh Road, Suite 400, Alpharetta, Georgia 30005](https://www.google.com/maps?m&hl=en&gl=US&mapclient=embed&q=3340+Peachtree+Rd+NE+,+Atlanta+Georgia) - [sales@horizonriver.com](mailto:sales@horizonriver.com) - [(404) 662-2216](tel:(404)%20662-2216) [![Contact Us](https://no-cache.hubspot.com/cta/default/7002685/7f21a938-5a00-4171-b31d-763a46e2ae8a.png)](https://cta-redirect.hubspot.com/cta/redirect/7002685/7f21a938-5a00-4171-b31d-763a46e2ae8a) © 2022All Rights Reserved [Terms of Use](https://www.horizonriver.com/pages/termsandconditions?hsLang=en) and [Privacy Policy](https://www.horizonriver.com/pages/privacypolicy?hsLang=en)