--- title: 24x7 Network Operations Center description: Horizon River provides 24x7 Network Operations Center services that protect your business around the clock. We keep you connected to the internet. --- - [![Horizon River](https://www.horizonriver.com/hubfs/Horizon_River_February2020%20Theme/Images/logo.png)](https://www.horizonriver.com/?hsLang=en) - [6495 Shiloh Rd NE, Suite 400, Alpharetta, Georgia 30005](https://www.google.com/maps?m&hl=en&gl=US&mapclient=embed&q=6495+Shiloh+Rd+NE+,+Alpharetta+Georgia) - [sales@horizonriver.com](mailto:sales@horizonriver.com) - [(404) 662-2216](tel:(404)%20662-2216) ##### [Maximizing business through technology.](https://www.horizonriver.com/?hsLang=en) - [HOME](https://www.horizonriver.com) - WHO WE ARE - [Our Mission](https://www.horizonriver.com/pages/ourmission) - [Careers](https://www.horizonriver.com/careers) - [OUR SERVICES](https://www.horizonriver.com/services) - [Wired Internet](https://www.horizonriver.com/service/wiredinternet) - [Wireless Internet](https://www.horizonriver.com/service/wirelessinternet) - [Network Hardware](https://www.horizonriver.com/service/hardware) - [24x7 Network Availability](https://www.horizonriver.com/service/netoperations) - [24x7 Security Operations Center](https://www.horizonriver.com/service/secoperations) - [Field Support](https://www.horizonriver.com/service/fieldservices) - [Customer Portal](https://www.horizonriver.com/service/customerportal) - [Consulting Services](https://www.horizonriver.com/service/due-diligence) - [INDUSTRIES](https://www.horizonriver.com/industries) - [Retail](https://www.horizonriver.com/industry/retail) - [Restaurants](https://www.horizonriver.com/industry/restaurants) - [Healthcare](https://www.horizonriver.com/industry/healthcare) - [Financial Services](https://www.horizonriver.com/industry/financial-services) - [PARTNERS](https://www.horizonriver.com/partners) - [CONTACT US](https://www.horizonriver.com/contact) - [![Horizon River](https://www.horizonriver.com/hubfs/Horizon_River_February2020%20Theme/Images/logo.png)](https://www.horizonriver.com/?hsLang=en) - [6495 Shiloh Rd NE, Suite 400, Alpharetta, Georgia 30005](https://www.google.com/maps?m&hl=en&gl=US&mapclient=embed&q=6495+Shiloh+Rd+NE+,+Alpharetta+Georgia) - [sales@horizonriver.com](mailto:sales@horizonriver.com) - [(404) 662-2216](tel:(404)%20662-2216) - [HOME](https://www.horizonriver.com) - WHO WE ARE - [Our Mission](https://www.horizonriver.com/pages/ourmission) - [Careers](https://www.horizonriver.com/careers) - [OUR SERVICES](https://www.horizonriver.com/services) - [Wired Internet](https://www.horizonriver.com/service/wiredinternet) - [Wireless Internet](https://www.horizonriver.com/service/wirelessinternet) - [Network Hardware](https://www.horizonriver.com/service/hardware) - [24x7 Network Availability](https://www.horizonriver.com/service/netoperations) - [24x7 Security Operations Center](https://www.horizonriver.com/service/secoperations) - [Field Support](https://www.horizonriver.com/service/fieldservices) - [Customer Portal](https://www.horizonriver.com/service/customerportal) - [Consulting Services](https://www.horizonriver.com/service/due-diligence) - [INDUSTRIES](https://www.horizonriver.com/industries) - [Retail](https://www.horizonriver.com/industry/retail) - [Restaurants](https://www.horizonriver.com/industry/restaurants) - [Healthcare](https://www.horizonriver.com/industry/healthcare) - [Financial Services](https://www.horizonriver.com/industry/financial-services) - [PARTNERS](https://www.horizonriver.com/partners) - [CONTACT US](https://www.horizonriver.com/contact) ##### Maximizing business through technology. # 24x7 Network Ops #### We protect you around the clock ####           We make sure you are always connected to your customers            | ![](https://www.horizonriver.com/hs-fs/hubfs/image-png.png?width=170&height=113&name=image-png.png)   | Comprehensive Network Monitoring - 24x7x365 monitoring and management of all network equipment - 99.9% SLA for communications uptime | ![](https://www.horizonriver.com/hs-fs/hubfs/image-png-1.png?width=170&height=113&name=image-png-1.png) | Incident Management - Proactive monitoring and incident response - Graceful switchover from primary to backup - Frequent status updates through resolution | | --- | --- | --- | --- | | ![](https://www.horizonriver.com/hs-fs/hubfs/image-png-2.png?width=170&height=113&name=image-png-2.png) | Process and Certifications - ITIL global IT Service Management - SOC2 Type II Certified - ISO 27001 Certified |   | |   [![Click Here To Learn More](https://no-cache.hubspot.com/cta/default/7002685/67bb443d-6e52-4364-ad77-bd13ac7a0bab.png)](https://cta-redirect.hubspot.com/cta/redirect/7002685/67bb443d-6e52-4364-ad77-bd13ac7a0bab) ##### About Horizon River provides service to all 50 states, Puerto Rico and can serve client interests globally as well. Just a mouse click or a phone call away, HRT can dispatch a Field Technician to any Zip Code in the United States within four hours depending on client need and service level. Our Network Operations Center (NOC) and Security Operations Center (SOC) can monitor, optimize and secure devices, networks and businesses whether they are around the corner or on the other side of the world. [read more](https://www.horizonriver.com/ctapages/about?hsLang=en) ##### Industries we serve - [Financial Services](https://www.horizonriver.com/industry/financial-services) - [Healthcare](https://www.horizonriver.com/industry/healthcare) - [Restaurants](https://www.horizonriver.com/industry/restaurants) - [Retail](https://www.horizonriver.com/industry/retail) ##### Our Services - [Wired Internet](https://www.horizonriver.com/service/wiredinternet) - [Wireless Internet](https://www.horizonriver.com/service/wirelessinternet) - [Network Hardware](https://www.horizonriver.com/service/hardware) - [24x7 Network Availability](https://www.horizonriver.com/service/netoperations) - [24x7 Security Operations](https://www.horizonriver.com/service/secoperations) - [Consulting Services](https://www.horizonriver.com/service/due-diligence) ##### Contact - [6495 Shiloh Road, Suite 400, Alpharetta, Georgia 30005](https://www.google.com/maps?m&hl=en&gl=US&mapclient=embed&q=3340+Peachtree+Rd+NE+,+Atlanta+Georgia) - [sales@horizonriver.com](mailto:sales@horizonriver.com) - [(404) 662-2216](tel:(404)%20662-2216) [![Contact Us](https://no-cache.hubspot.com/cta/default/7002685/7f21a938-5a00-4171-b31d-763a46e2ae8a.png)](https://cta-redirect.hubspot.com/cta/redirect/7002685/7f21a938-5a00-4171-b31d-763a46e2ae8a) © 2022All Rights Reserved [Terms of Use](https://www.horizonriver.com/pages/termsandconditions?hsLang=en) and [Privacy Policy](https://www.horizonriver.com/pages/privacypolicy?hsLang=en)